Contact me

email me at

jackjack850 ATgmail.com

subject VIRUS

FAQ

• You must purchase a service package before we initiate a remote connection.  If we cannot initiate a remote connection then your purchase will immediately be refunded.
• You must live in the United States for phone conversations.  Appointments outside the US require chatting in english.
• You know how to load a website by typing it into the address bar.
• You have email.
• You understand that once our remote support session has ended I CANNOT access your PC unless we re-initiate a remote support session again.
• You understand that many reboots and remote re-connections may be required during your appointment.
• You agree to stay by your computer and phone until the appointment has concluded.
• You understand that remote malware removal is not as fast as me being there and in some very rare cases can result in an unbootable pc.  If this happens your appointment will be refunded.

You have a 15 day warranty on all work performed by me during our remote session.

PAYMENT

You can pay me in the begin or after the repair
payment can be send thur paypal, chqeque and other

HOW IT WORKS

1. Check out the dates and times available below and see which one works for you

1. Sunday 8Pm 
2. Sunday 6pm

1. Next, you’ll order my remote support service.   The cost of this service is a flat $ 20 dollar plus 7 per hour and entitles you to the following services:

• Remove the malware (viruses) on your PC.
• Install free anti-virus software.
• Make sure your PC is securely configured.
• PC Tune-Up for maximum speed

3.  After you complete your order I’ll get an email notifying me of your request for service.

4.  When it’s time for your appointment I’ll call you on the number you provided.

5.  I’ll connect to your computer via remote access software and immediately get to work.  I’ll explain the details of how we connect remotely before we get started.  If we cannot make a remote access connection then I’ll refund your purchase.

6.  At the end of our appointment I will terminate the remote connection.  After the remote connection is terminated I will NOT be able to access your PC again unless we start another remote session.

7.  That’s it!

Types of work I fix

Is your computer slow, filled with viruses and vulnerable to almost every threat on the internet?  I can help you no matter where you live, right over your internet connection!

Prices:

Virus,Adware,Spyware, Trojan: starting fee $20 ( 7 Dollar additional hour)

TuneUp: $15 dollar ( clean the computer to run optimal performance)

Software Install: $2 dollar ( Antivirus Install)